The Call You Miss at 9pm
Is Booked by Someone Else by 9:15
Somebody needs 120 favours for a wedding in five weeks and is browsing at 11pm. They want to know if you do custom, what the minimum is, and whether you can ship. Three questions standing between them and a large order.
The Questions It Handles
What Candy Shops & Makers Get Asked, Over and Over
These are the questions standing between someone and booking with you. Every one of them answered at 11pm is a job that does not go to a competitor.
“Do you do custom orders for events?”
“What is the minimum order?”
“Can you ship, and how do you keep it from melting?”
“Do you have nut-free or allergen-free options?”
“How far ahead do I need to order?”
And it knows what counts as urgent for a candy shop
Not every enquiry is equal. Yours is trained to treat an event date, a bulk or corporate order, any allergen question as urgent and flag it to you the moment it happens, instead of burying it in a list you read tomorrow.
The big orders are planned at night by someone with a deadline, and allergen questions never wait politely.
Worth Doing the Arithmetic
What Is Silence Costing You?
One job for a candy shop is worth roughly $25 walk-in, $400 to $2,000 on a custom or event order. Work out how many enquiries reach you outside working hours in a week, and how many of those you never hear from again.
Multiply it out over a year. That number never appears on an invoice, which is exactly why it goes unnoticed for years. Most owners have never run it. It is usually the moment this stops being a question about price.
Straight Answers
What Owners Ask About an AI Receptionist for Candy Shops & Makers
It answers the people who contact you when nobody is available to pick up. It knows your services, your hours, your service area and your pricing, so it gives real answers instead of taking a message. It qualifies the enquiry, captures the name and number, books the appointment where that makes sense, and flags anything urgent to you straight away. It works nights, weekends and holidays, and it never has a day where it is off sick and the phone rings out.
The receptionist is one piece. If the bigger problem is that not enough people are finding you in the first place, start here instead.
Websites for Candy Shops & MakersOther Trades We Build These For
Each one is trained on the questions that trade actually gets, and what counts as an emergency in it.
Never Miss Another One
Tell us what you get asked most and what you would want escalated immediately. We will build it around that, put it on the site you already have, and it starts answering the same week.
Get My AI ReceptionistFrom $199/mo · Live in 7-14 days · Works on your current website